FAQs

Here Are Our Most Commonly Asked Questions

+ When do you release Masks?

The Masks are now released, but won’t be shipped out until 5-7 days (or sooner) after order is placed due to High Demand. Customers will be notified when their order is shipped.

+ How fast do you ship?

All orders of “In-stock” items are usually shipped within 1-2 business days. U.S. Standard Shipping is via USPS and takes 1-3 days. US Priority Shipping is via USPS Priority Mail. Please note that mail delivery has been delayed due to COVID19. Thank you for your patience and understanding.

+ Do you ship internationally?

Yes! Please note that all duties and taxes that may be implemented by your country are the responsibility of the buyer.

+ What is your return policy?

All sales are final due to COVID19. If you receive a damaged or defective product, please let us know right away by emailing us at Info.mariposa1@gmail.com.  Proof of purchase and verification of claims will be reviewed.

+Which Essential Oils do you use?

The Essential Oils are of the highest quality and purest essential oils by Doterra. This Ensures that families will know that they are using only the best to promote health and wellness for their loved ones. CPTG Certified Pure Therapeutic Grade®.

+ Which Essential Oils to Avoid if you have Epilepsy

It is thought that some essential oils may trigger seizures, and so are not recommended for use by people with epilepsy. Rosemary, fennel, sage, eucalyptus, hyssop, wormwood, camphor, and spike lavender are commonly known as not being safe if you have epilepsy. Although we do not use “Spike Lavender”, we do use traditional Lavender.

+ Which Oils to Avoid If you are Pregnant and or Breast Feeding

Expectant and new moms are always careful to eat and do the right things to protect the health of their babies. Some Oils should be avoided when pregnant or Breast-feeding such as Peppermint, Oregano, Clary Sage and Winter Green