Return/Refund Policy

Cancellation Policy

We accept order cancellation before the product is shipped or produced. If the order is cancelled within 24hrs you will get a full refund.

* We cannot cancel the order if the product is already shipped out.

* If you place a wrong order due to the customer and the order has been shipped (including but not limited to the purchase of the wrong color, quantity, etc.), please forgive us for not being able to cancel the order. We will usually provide you with a 50% discount, and you can purchase the correct option again at half price. Please contact our customer service email for details.

Returns Policy

Due to sanitary and safety reasons, we cannot issue refunds or process an exchange for an order already placed, so please read the item’s description carefully before you place your order. All sales are final. Thank you for understanding.

Refunds 

We accept order cancellation before the product is shipped or produced. If the order is cancelled within 24hrs, you will get a full refund.

* We cannot cancel the order if the product is already shipped out or packaged and ready to ship.

* If you place a wrong order due to the customer and the order has been shipped (including but not limited to the purchase of the wrong color, quantity, etc.), please forgive us for not being able to cancel the order. We will usually provide you with a 50% discount, and you can purchase the correct option again at half price. Please contact our customer service for details.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.